FSP Partner Support GuideWhat FSP means
FSP means Full Service Provider. MiCamp holds processing relationships directly and underwrites in house. Underwriting, funding, equipment, and support have one point of accountability.
Support for partners
A partner contact who knows your book, underwriting access for pre submission reads, pricing help, and account level residual reporting in MiDashboard.
Deal protection, compensation, and portfolio terms are established in the partner agreement.
Support for merchants
Onshore support is staffed 24 hours a day, seven days a week. Onboarding assistance, an online dispute tool, and equipment provisioning, configuration, and replacement support are available.
Start
Discuss the business you write and the issues you need to solve. Agree to splits, protection, and support commitments in writing. Coordinate dashboard access, training, materials, and the first submissions.
Contact applications@micamp.com for application guidance, merchantsupport@micamp.com for existing accounts, or residuals@micamp.com for residual questions.